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The term Customer Service can be an unclear concept and an even harder to define expectation for employees and customers. What is Customer Service? Is it the same for everyone? At Colorado Boat Center, Customer Service means listening to our customers and understanding what they need, what they want and how they are going to interact with the products and services we provide. 

Customer Service also means managing expectations and providing consistent delivery. Because this philosophy is so central to who we are and what we do, our future depends on consistently improving our relations with Customer Service and thereby our relationships with our customers. 

One of the most important aspects of Customer Service is its ever-evolving nature. It is an experience for which we strive to provide company guidelines. Our future success is directly linked not only to the quality of our products and services, but also to how well we deliver Customer Service in our daily interactions with our customers. Should we ever fall short of your expectations, we welcome you to personally contact us and give us the opportunity to renew your confidence in our dealership. Often times it's not about all of the things that we do right, but rather the things we do to correct our less-than-perfect moments, that can really make the difference. 

We would like to thank our existing customers for your patronage and welcome those who are interested in joining our boating family in the future. 

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Garry A

I'm very glad to be a part of your boating family, thank you.

Jim H.

I can't remember having a better experience making a major purchase. Your knowledge, honesty and straight-forwardness made us very comfortable. Thanks again!

Ken & Debby T.

Your sales people are very attentive and professional, while at the same time they are not pushy. We were very impressed.

Alice & Ken

Thanks for all the hands-on classes, help and info.

Mel O.

Our only question, or worry if you will, was how Ed and all the others can wear shorts when it is so very cold outside...BRRR!!!... and still be so very polite and attentive. I was cold and had a coat on, still shivering, and everyone acted like it was a warm summer day. Very impressive!

John F

We are really enjoying the boat. It has more than met our expectations

Richard J

Your Boat Center is fair and honest and that means everything to me - you're the best!!!

Thanks again, Norm E.

You guys were great to us even though we only spent $1,500.00. We will buy from you again!

Travis R.

Everyone at your store is very friendly and knowledgeable! The buying process went very smooth and we are extremely satisfied with our new boat!

Eric & Monica T.

Tom & Nancy and their entire staff are very friendly and professional folks, who have won our trust and our continued business. This whole buying experience was very enjoyable. I will highly recommend them to all I know.

Anita F.

We were totally satisfied & impressed with everyone. All smiles, all thorough, all professional!

Thank you, Bill B

We are very impressed with the way you are changing and running your dealership... thinking more of what the customers would want. Thanks for everything you've done.

Dean P

Outstanding experience! You guys are GREAT!

Hal F

I would like to say thank you for the dealings we have had over the past years. You have done a great job with your business.

Bill P.

The Best Buying Experience we ever had. Thanks for making our first boat purchase a great one and we will recommend your business, our salesperson and the repair shop to all of our friends and acquaintances.

Jeff & Joyce

Keep up the good work, you are good people to do business with!!

Jerry M

Your sales people are very attentive and professional, while at the same time they are not pushy. We were very impressed.

Alice & Ken

Products are above the competing lines for value and price. Ashley was very professional and trustworthy. She was the first and last salesperson out of 7 who we dealt with. You have the best website of all the Colorado area dealers and your financing beat my credit union of 15 years.

Thanks! Terry & Deb J.

Y'all went beyond the 'call of duty'. Thanks so much! You made us very happy 1st time boat owners.

Shanna & David

I like the feel of dealing with a family-owned & operated business.

Bob R

We had looked at boats for quite a while and from the first time at CBC to the time we took delivery, it was an exceptional experience. This was our first boat and we were steered in the right direction for our "wants", and Tom & Nancy were absolutely wonderful. You now have a customer for life.

Mark & Pyllis

To see what CBC customers think about their Service Department experiences, click here